PRIVACY POLICY

Updated: 01.05.2024

At SADOL AS, operating under the brand name Mila Ferit, we are committed to protecting your privacy. This Privacy Policy outlines the types of personal data we collect, how we use it, and the steps we take to protect it. By accessing and using our website, www.milaferit.com, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We collect the following types of information when you visit our website:

  • Personal Information: When you create an account, make a purchase, or contact us, we may collect personal details such as your name, email address, phone number, shipping and billing addresses, and payment details.
  • Payment Information: We use secure third-party payment providers (such as Stripe and Vipps) to process payments. We do not store any sensitive payment information (e.g., credit card numbers) on our systems.
  • Usage Data: We may collect data related to how you use our website, including IP addresses, browser type, device information, and browsing activity. This helps us improve the functionality of our website and tailor our offerings to better serve you.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To process and fulfill your orders.

  • To send you order updates, shipping information, and customer support messages.

  • To respond to inquiries and improve customer service.

  • To process payments securely.

  • To personalize your experience on our website and improve our services.
  • To send marketing communications (only if you have opted in to receive them).
  • To comply with legal obligations and enforce our terms and conditions.

3. Sharing Your Information

We respect your privacy and do not sell, trade, or rent your personal data to third parties. However, we may share your information with trusted third-party service providers to help us operate our business and deliver our services to you.
This may include:

  • Payment processors (Stripe, Vipps) for payment transactions.
  • Shipping and logistics companies (e.g., Profrakt, Bring, Postnord, DHL Express) for delivering your orders.
  • Analytics and marketing services (e.g., Google Analytics) to understand website traffic and improve user experience.

These third parties are contractually obligated to use your personal information only for the specific services they provide to us and are not authorized to use it for any other purposes.

4. Cookies

We use cookies to enhance your browsing experience on our website. Cookies are small text files that are stored on your device to remember your preferences and improve the functionality of our site. You can control cookie settings through your browser, but please note that disabling cookies may impact your ability to use certain features of our website.

5. Your Rights

As a customer, you have the following rights regarding your personal data:

  • Access: You have the right to request access to the personal data we hold about you.
  • Correction: If any of your personal data is inaccurate or incomplete, you have the right to request correction.
  • Deletion: You can request that we delete your personal data, subject to certain conditions (e.g., if we still need it to fulfill an order or comply with legal obligations).
  • Opt-out of Marketing Communications: You can opt-out of receiving marketing emails or newsletters by clicking the "unsubscribe" link in the email or by contacting us directly at customercare@milaferit.com.

 To exercise any of these rights, please contact us at customercare@milaferit.com.

6. Data Security

We take appropriate technical and organizational measures to protect your personal data against unauthorized access, disclosure, alteration, and destruction. However, please note that no method of data transmission over the internet is 100% secure, and we cannot guarantee the absolute security of your data.

7. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including for legal, accounting, or reporting obligations. When we no longer need your personal data, we will securely delete it.

8. Children’s Privacy

Our website and services are not intended for individuals under the age of 18. We do not knowingly collect or solicit personal information from children under 18. If we learn that we have inadvertently collected personal data from a child under the age of 18, we will delete such information as soon as possible.

9. Changes to This Privacy Policy

We reserve the right to modify or update this Privacy Policy at any time. Any changes will be posted on this page with an updated "Effective Date." We encourage you to review this policy periodically to stay informed about how we are protecting your data.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at:

SADOL AS org. 832 323 292
Email: customercare@milaferit.com
Phone: +47 466 74 896
Address: Adolph Tidemands gate 31, 2000 Lillestrøm